Human Resources Generalist
Full Time, In Office at Head Office, Toronto ON
We are Octapharma:
We are about transforming health care for people living with rare diseases. We do this by implementing bold changes in a conservative industry. Our customers want big-picture change too, so they rely on us to address this opportunity from all sides with business and operational insights, generate clinical data and real-world evidence, harness the power of data, and digital leadership. It’s our job to help clients make major leaps forward in transforming care for our patients. How do we do it? We set aligned goals with our customers and do everything in our power to achieve better outcomes for our patients and help deliver patient-centred care. And customers have come to rely on us for getting the job done with great flexibility in demanding circumstances.
You are:
Someone who thrives in a state of flux.
An intuitive individual who anticipates and acts, instead of awaiting directions to respond.
Dynamic in how you plan work, delivering results with a high degree of attention to detail.
Someone who empathizes with others and solves problems by keeping things simple.
Accountable for outcomes and do not measure yourself by task completion.
A team-oriented individual, cultivating productive working relationships.
Resourceful, with a “can-do” attitude with an ability to set priorities and make decisions.
Experienced in working with C-suite executives and external vendor partners.
Believe in learning by doing and committed to growth through continuous learning.
The work:
In this highly visible and trusted role, you will support the General Manager in building a team of talented, high-performing professionals, driven by curiosity and grounded in empathy.
The individual will play a key role in shaping our talent acquisition, onboarding, HR policy compliance, learning management, and employee engagement efforts. This position will be responsible for maintaining a structured and supportive HR environment while fostering a culture of continuous learning and professional development.
Key Responsibilities
1. Talent Acquisition & Onboarding
Support end-to-end recruitment processes, including job postings, screening, interview coordination, and offer administration.
Work with hiring managers to develop role descriptions and competency frameworks.
Facilitate seamless onboarding experiences, ensuring new employees are well-integrated into company culture, policies, and systems.
Coordinate background checks, employment contracts, and new hire documentation.
2. HR Policies & Compliance
Maintain and update HR policies and procedures, ensuring alignment with local employment laws and Octapharma’s global standards.
Provide guidance to employees and managers on employment policies, workplace conduct, and compliance matters.
Ensure employee records and HR documents are up to date and securely stored.
3. Learning & Development Management
Administer and maintain the Learning Management System (LMS) to ensure training programs are accessible and effective.
Coordinate compliance training, technical skill-building programs, and leadership development initiatives.
Work with managers to identify learning needs and career development pathways for employees.
Track and report on training participation and effectiveness.
4. Employee Engagement & Communications
Organize employee engagement activities, town halls, and recognition programs to foster a positive work culture.
Support internal HR communications, including newsletters, policy updates, and employee surveys.
Partner with leadership to drive diversity, equity, and inclusion initiatives.
Handle employee feedback mechanisms and work on continuous improvement strategies.
5. Compensation & Benefits Administration
Support annual merit increase and bonus review processes, ensuring accurate data submission to management.
Assist in benefits administration, including health and wellness programs, pension plans, and leaves of absence.
Provide employees with information on benefits, compensation structures, and HR policies.
6. Performance Management & Employee Relations
Support managers in goal-setting, performance reviews, and career development discussions.
Assist in handling employee relations matters, providing guidance on conflict resolution and performance improvement plans.
Maintain HR reporting dashboards to track key workforce metrics, including retention, performance, and training completion.
You’ll need:
Bachelor’s degree in human resources, Business Administration, or a related field.
3+ years of experience in HR, Learning & Development, or a related role.
Strong knowledge of Ontario and Canadian labour laws, HR policies, and best practices.
Experience administering an LMS or training management system.
Proficiency in HRIS platforms such as Success Factors and digital HR tools.
To excel at communicating ideas and plans (in person and in writing).
Bonus points if:
CHRP or CHRL designation (or working towards it).
Experience in pharmaceutical, healthcare, or life sciences industries.
Familiarity with Swiss corporate HR frameworks and global HR compliance.
Knowledge of compensation benchmarking and HR analytics.
If you are a skilled HR professional who is excited to help shape how we work, learn, and build a strong team culture in the era of AI, we invite you to reach out for a conversation.
We thank all applicants for their interest; however, only those selected for an interview following a thorough screening process will be contacted. As we do not use automated tools to review applications, we encourage you to include an authentic cover letter- in your own words- explaining why this role interests you.
Ready to apply? Please send your applications to careers.canada@octapharma.com with HR Generalist in subject.